Effective June 10, 2026
These Terms and this Rental Agreement (together, the "Agreement") govern all bookings, visits, and use of Claire's Chateau (the "Venue"), located in East Nashville, Tennessee, and operated by The Chapel House LLC ("we," "us," or "the Company"). By submitting a booking request, paying a deposit, or entering the Venue for a booked engagement, you ("the Client") accept this Agreement on behalf of yourself and your guests, vendors, and contractors.
1. Booking & Payment
- A booking is confirmed only when the Company approves the request in writing (email is sufficient) and receives a deposit equal to 50% of the total booking fee.
- The remaining balance is due no later than 7 days before the booking date. Bookings made within 7 days of the date are payable in full at confirmation.
- A booking covers only the date, hours, spaces, and guest count stated in the written confirmation. All setup, styling, and breakdown time must occur within the reserved window unless arranged in advance.
- If a balance remains unpaid when due, the Company may treat the booking as cancelled by the Client and the Cancellation & Refund Policy will apply.
- Overtime, where available, is billed in 30-minute increments at 1.5 times the applicable hourly rate.
- Published rates are starting rates; final pricing is confirmed in writing before any deposit is collected.
2. Capacity & Permitted Use
- Events and gatherings are limited to 30 guests across the indoor spaces, porches, and gardens unless a different count is approved in writing.
- Photoshoots, filming, and content sessions are limited to 8 people on site, including talent, crew, and assistants.
- The Venue is rented for the lawful purpose stated in the booking request. The Company reserves the right to decline or terminate any use that materially differs from the use described at booking.
- The Venue is not an overnight rental. All guests, vendors, and belongings must be off the property by the end of the reserved window, and no later than 10:00pm.
3. Client Responsibilities
- The Client is responsible for the conduct of every guest, vendor, and contractor present in connection with the Client's booking.
- The Client is responsible for any loss of or damage to the home, furnishings, fixtures, antiques, artwork, wardrobe, or grounds beyond normal wear, and agrees to pay the reasonable cost of repair or replacement within 14 days of written notice.
- The Client must confirm final guest count, vendor list, and timeline no later than 7 days before the booking.
- The Client is responsible for obtaining any permits or licenses required for the Client's specific activity.
4. House Rules
- No smoking or vaping anywhere indoors.
- Candles are permitted in fully enclosed holders only. No fireworks, sparklers, cold spark machines, or fog/haze machines.
- No glitter, confetti, loose feathers, birdseed, or rice. Nothing may be nailed, screwed, stapled, or taped to walls, trim, ceilings, or furniture. Low-tack removable products may be approved in advance.
- Furniture and decor may be rearranged only with prior approval and must be returned to original placement before the end of the booking.
- Outdoor amplified sound ends by 9:00pm, and all gatherings conclude by 10:00pm, in keeping with neighborhood quiet hours and local ordinance.
- Animals are welcome only with prior written approval. Trained service animals are always welcome.
- Children are welcome and must be supervised by an adult at all times.
- The kitchen may be used for staging, plating, and light preparation; it is a residential kitchen and is not licensed for commercial food production.
5. Alcohol & Catering
- The Client may provide food and beverages, including beer, wine, and spirits, for guests of legal drinking age at private events.
- Alcohol may not be sold on the premises, directly or indirectly (including through ticket sales that include alcohol), unless the Client or its caterer holds all licenses required under Tennessee law and provides proof in advance.
- The Client is responsible for lawful and responsible alcohol service, including refusing service to underage or visibly intoxicated guests. The Company may require a licensed bartender for events serving spirits.
- The Company reserves the right to suspend alcohol service or end an event, without refund, where service has become unsafe or unlawful.
6. Vendors
- Outside vendors (catering, florals, photography, music, rentals, and similar) are welcome and must be disclosed before the event.
- Vendors must carry their own insurance appropriate to their trade and must comply with this Agreement and the House Rules.
- Vendor deliveries and pickups must occur within the reserved window unless arranged in advance.
7. Insurance, Assumption of Risk & Indemnification
- For events above 20 guests, or any event involving outside vendors or alcohol service, the Company may require a certificate of event liability insurance (minimum $1,000,000 per occurrence) naming The Chapel House LLC as additional insured, delivered no later than 7 days before the event. Affordable single-event policies are widely available online.
- The Venue is a historic 1930s home with original features, including steps, uneven surfaces, antique furnishings, and garden paths. Each person enters at their own risk, and the Client assumes the risks ordinarily associated with the use of such a property.
- To the fullest extent permitted by law, the Company is not liable for personal injury or for loss or damage to personal property, except to the extent caused by the Company's negligence or willful misconduct.
- The Client agrees to indemnify, defend, and hold harmless The Chapel House LLC and its owner, employees, and agents from and against claims, damages, and expenses (including reasonable attorneys' fees) arising out of the Client's event or any breach of this Agreement, except to the extent caused by the Company's negligence or willful misconduct.
8. Photography & Content
- Photographs, video, and other content created by or for the Client at the Venue belong to the Client.
- The Client grants the Company permission to reshare content that the Client or its photographer posts publicly about the Venue, with credit, for the Company's marketing. The Client may revoke this permission at any time by written notice.
- The Company may photograph its own spaces and styling (not the Client's guests) before or after the booking window for its records and marketing.
- Commercial shoots intending to license or sell images of the Venue itself as stock or set imagery require advance written approval.
9. Access, Condition & Right of Entry
- The Venue will be provided clean, styled, and in substantially the condition shown at the walkthrough or in current photographs. Standard cleaning after the booking is included; excessive cleaning (spills, stains, biohazards, smoke odor) will be billed at cost.
- A representative of the Company may be present on the property during bookings and may enter any space at reasonable times for safety, maintenance, or compliance with this Agreement.
- The Company may end an event without refund if guests materially violate the House Rules, exceed capacity, or create a safety risk, after notice and a reasonable opportunity to correct where practical.
10. Cancellations & Rescheduling
Cancellations, rescheduling, refunds, and weather contingencies are governed by the Cancellation & Refund Policy, which is incorporated into this Agreement.
11. Force Majeure
Neither party is liable for failure to perform caused by events beyond its reasonable control, including severe weather, fire, flood, power or utility failure, public health emergency, or government order. In such cases the parties will reschedule in good faith, and if rescheduling is not possible, the Company will refund payments for the affected booking, which is the Client's exclusive remedy.
12. Governing Law & Disputes
- This Agreement is governed by the laws of the State of Tennessee, without regard to conflict-of-law rules.
- The parties agree to first attempt in good faith to resolve any dispute informally. Any action arising out of this Agreement shall be brought exclusively in the state or federal courts located in Davidson County, Tennessee, and the parties consent to the jurisdiction of those courts.
13. General
- If any provision of this Agreement is held unenforceable, the remaining provisions remain in full effect.
- This Agreement, together with the written booking confirmation and the policies linked in the site footer, is the entire agreement between the parties and supersedes prior discussions.
- The Company may update these Terms from time to time; the version in effect on the date of your written booking confirmation governs your booking.
- A waiver of any breach is not a waiver of any other breach.
14. Contact
The Chapel House LLC · Claire's Chateau · East Nashville, TN 37206
howdy@claireavirett.com · (423) 366-5744